Service dogs in Salem are amazing. They have been extensively trained, live strict but loved lives, and take care of their owners like truly no one else can. The dogs’ abilities to detect seizures, pick up dropped items, and even warn owners of impending stroke or heart attack make these dogs literally life savers.
With all the amazing things these animals can do, it’s no wonder we have learned to accept them in places we usually wouldn’t, like a restaurant or the office. But there is a growing cynicism towards service and support animals in general, and mostly because of misunderstanding, and I’ll admit that I used to be one of these people.
I was not raised in a house with pets, and I never could understand the “emotional support animal“. I could understand a seeing eye dog or a dog that assists with the hearing impaired, but these are obvious needs that a dog could help with. When I would see articles about an emotional support pig or bunny, I would roll my eyes.
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How Should You Act Around a Service Dog?
How should you act around a service dog?
A person's natural instinct is to pet and play with dogs.
Unfortunately, we must all respect the vest or cape of the service dog and ignore the dog as much as possible. That means not petting it, touching it, distracting it, talking to it, teasing it, or especially feeding it.
So, how should you act? Really the best way and only recommended way is by totally ignoring the dog the same way you would politely ignore a wheelchair or cane.
A service dog that is not ignored may become "ruined" and unusable by its owner, and given that service dogs are both very hard to find for specific conditions and extremely expensive (typically averaging $15,000 each) this can be devastating for the dog's owner.
By violating this etiquette, you have also just helped contribute to the person's loss of freedom and possibly made it necessary for the owner to give up the dog, which would be heartbreaking, and for the person to require the use of a Personal Care Attendant (PCA)—another person shadowing them all the time—to provide some of the services that the dog used to perform.
Service Dog Basics for the Public
Do you have a hard time working around a service dog?
It's very hard for some people to be around service dogs and service dogs in-training because a person's natural instinct is to pet and play with dogs, especially the healthy well-kept dogs who work as service dogs.
Unfortunately, we must all respect the vest or cape of the service dog and ignore the dog as much as possible rather than petting it, touching it, distracting it, talking to it or teasing it, or even looking at it.
When the cape/vest is on, the dog is working
After all, whenever the cape is on, the dog is working hard, whether it looks like it to you or not.
Among other things, the dog is working very hard to ignore you and the tiny morsel of food on the floor over there that looks tasty.
The dog is also focused on its handler, remaining alert for any commands, scents, or hand signals for action.
It falls asleep all the time. How is that "working"?
Most service dogs are trained to catch a nap whenever possible during the day to give them the energy they need when their work is most actively needed.
Napping at strategic times, such as lunchtime and meetings, is a type of work essential for them to do their service dog work; the dog is not in any way "falling asleep on the job" in a negative sense.
So, how should you act?
Really the best way is by ignoring the dog the same way you would politely ignore a wheelchair or cane.
The service dog and its handler try to minimize the distraction the dog provides to the public, but the public needs to learn and obey manners with respect to the dog and the disabled person (or dog trainer) also.
Remember that it's not polite to stare, point, or talk about people.
One thing you should never do
It's very impolite to ask why someone uses a service dog because their disability is private health information.
Benefits of service dogs
Service dogs can be of great benefit to people with all sorts of disabilities, including invisible disabilities like diabetes, asthma, vertigo, and psychiatric disabilities.
Don't assume that a person who "looks good" and is with a service dog isn't disabled just because the disability isn't obvious to you.
Bonus: Service dogs are also a calming, friendly presence around the office or place or business.
Remember, if a service dog's vest is on they are working.
Service dogs are NOT pets, by law, and interfering with a service dog team is actually a crime in most states.
The same manners that apply to a wheelchair apply to a service dog: that's the easiest way to remember what's right or wrong most of the time.
Psychiatric service dog
The following is a summary of possible legislation in your area that may affect you and your dog
Leash Laws - Leashes laws not only protect the community at large but also the dog itself. Normally, when a dog is in a public place, the owner is required to be in control of the dog on a leash that is six feet or less. Complaints may result in warnings, fines and/or having the dog impounded. Many municipalities have specific designated areas where a dog may be off leash as long as it is licensed, current on its vaccinations and friendly to people and other dogs.
Noise Ordinances - These ordinances are common in most cities and often include excessive barking. Complaints may result in warnings, fines and in some cases even having the dog impounded.
Livestock Laws - In many rural areas dogs can legally be shot or euthanized for harassing or killing livestock and the owner may be required to compensate for any losses.
Animal Cruelty Laws - These laws are designed to protect animals including dogs. Definitions vary widely throughout different areas ranging from intentional injury or killing to neglect in providing food, water and shelter to abandonment. Penalties also vary widely from felony convictions to fines and misdemeanors.
Antifreeze Laws - Antifreeze is typically sweet to the taste, yet highly toxic. Some areas require that antifreeze have a bitter agent added to it, to make it less palatable, but this does not normally apply to wholesalers. Thousands of dogs die each year due to poisoning.
Airline Laws - In the U.S. dogs being transported by airline are required to have adequately sized and ventilated kennels with handles and be clearly marked. They must also be provided with adequate food and water depending on their age. Puppies under 8 weeks old are not allowed.
Breed Bans - Many cities, counties, provinces or states, and even countries have introduced legislation banning or controlling certain dog breeds. These are typically aimed at the pit-bull or other guardian breeds. It is also not unusual to find certain apartments, housing complexes or gated communities banning certain breeds. Some insurance companies are also not insuring homeowners with certain breeds.
To learn the specific rights and responsibilities you have as a dog owner contact your local animal control agency.
How to Act Around a Service Dog: Etiquette for Everyone
There are certain responsibilities associated with owning a dog. Some of them are legal while others are merely customs. All dog owners should make sure that they know the responsibilities associated with owning a dog in their area. Knowing the customs and legal responsibilities of a dog owner in your area will not just make you a better dog owner but also help you avoid legal nightmares and lawsuits. This article will focus on the legal aspects of owning a dog.
There is no universal dog law. The laws vary from country to country, from state to state, from city to city and sometimes even from neighbourhood to neighbourhood. It is therefore important that you check the local law in the area where you live. Taking advice from a friend living a few miles away can be a big mistake as the rules can vary between his location and yours. It is also very important that you make sure to check dog rules in other areas before travelling with your dog as you can not assume that the same rules will apply in other areas. This in not only true if your travel abroad but also if you travel within your own country.
Dog law is a very complex matter due to its local nature and it is therefore very hard to give any general advice to dog owners besides to research local laws and contact a dog lawyer if any problem arises.
Your Dog and the Law - Legislation and Dog Ownership
Sadly, some people are asking whether "service animal" laws are being abused by those who want to scam the system.
There have been news stories, articles, opinion pieces and other editorials where people rant and complain about people they believe to be abusing the system. You hear some complain that they had to sit near a dog at a restaurant that they don't believe is a "real" service dog, or others complain that their neighbors have a pet in a "no pet" building because they claimed the animal is an emotional support animal.
Some of the commentary has an indignant tone, and some people are downright angry.
How does this affect those who legitimately own and use a service animal to better their lives? In many ways.
For one, it can it more difficult to navigate bureaucracy of the world when your claim of a disability and your service or emotional support animal's status is questioned. If a landlord or business owner has heard negative stories claiming that some people are abusing the system, it can cause them to look suspiciously at all claimants.
But that percentage of abuse, which in the area of service animal laws is hopefully small, is arguably a very small price to pay when compared to the higher goal of promoting access and equality for all.
In the end, you cannot control any system to make it 100% abuse proof. So tolerating the few people who scam service animal laws is the price we gladly pay to ensure that the disabled in the great state of California have equal access under law.